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Claims Department

The Ohio FAIR Plan (OFP) Claims Department processes property damage and liability claims for OFP policyholders.

New losses should be reported directly to OFP via the Submit a Claim link on this website. Important documentation such as photos, estimates, and damage reports for new losses can be attached using this process. The person submitting the loss will receive instant confirmation that OFP has received the loss notice, and an email confirmation will be sent to the claim contact person if an email address has been provided. Loss notices may come from policyholders, the agent/agency or attorney who represents a policyholder, mortgage companies, or claimants.

OFP is open Monday–Friday from 8:00AM until 4:30PM. Contact us at 1-800-282-1772 with any questions. Calls received after business hours and during the weekend are directed to voicemail that is monitored by the Claims Department staff.

The Claims Department can also be contacted via:

  • Email
  • Fax
  • Mail
  2500 Corporate Exchange Drive, Suite 250, Columbus OH 43231

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